CUSTOMER SURVEY

In order to learn our strengths, weakness and to provide superior customer service and products, please fill out and return the following customer survey. In review of the rating system, a rating of 1 indicates poor, needs improvement while a 5 indicates excellence. If you have no experience in a certain field, please answer N/A. Thank you for helping us serve you better!


  1. Please rate our Customer Service Representatives:
    1 2 3 4 5 N/A
    Courteous, friendly, helpful
    Responds to your needs effectively

  2. Please rate our Sales Staff:
    1 2 3 4 5 N/A
    Courteous, friendly, helpful
    Responds to your needs effectively
    Provided all the information needed to make your buying decision easy.
    Arrived on time or called to make other arrangements

  3. Please rate our Delivery Drivers:
    1 2 3 4 5 N/A
    Courteous, friendly, helpful
    Treated your property with respect
    Arrived on time or called to make other arrangements

  4. Please rate our Service Department:
    1 2 3 4 5 N/A
    Courteous, friendly, helpful
    Responds to your needs effectively
    Arrived on time or called to make other arrangements

  5. Please rate our Managers:
    1 2 3 4 5 N/A
    Courteous, friendly, helpful
    Responds to your needs effectively
    Able to meet all of your expectations

  6. Overall Impression of Gaylord Gas/Petoskey Propane as a company:
    1 2 3 4 5 N/A
    Has a positive impact in the community in which you live
    Provides products and services that are considered a good value
    Branch store, delivery trucks, service trucks are presented professionally
    Employee's are well trained and presented professionally on every level
    Store is well stocked and has a sales staff that is knowledgeable on products

COMMENTS:


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Did You Know?

  • Propane exists as a liquid and a gas. At atmospheric pressure and temperatures above -44 F, it is a nontoxic, colorless and odorless gas. Just as with natural gas, an identifying odor is added so it can be readily detected. When contained in an approved cylinder or tank, propane exists as a liquid and vapor. The vapor is utilized from the container as a clean-burning fuel gas.
  • Propane is 270 times more compact as a liquid than as a gas, making it economical to store and transport as a liquid.